This is an agreement between A WAY TO MAKKAH AGENTS OF ZAM ZAM TRAVELS LTD ATOL NO:9798 ZamZam Travels ltd are also authorised by Ministry for Hajj & Umrah and the pilgrim who is travelling with us for their Hajj Package and Umrah Package
Your Financial ProtectionWhen you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.Book with confidence when you book
What is ATOL and what does it do for me?
Prices and payment
Cancelling your booking
Hajj & Umrah Visa Application DocumentsIn order to make you Hajj application please ensure the following items have been submitted:
Hajj Visas are granted by the Saudi Government free of charge. A WAY TO MAKKAH AGENTS OF ZAM ZAM TRAVELS LTD ATOL NO:9798 ZamZam Travels ltd are also authorised by Ministry for Hajj & Umrah are able to obtain Hajj & Umrah visas for all British, EU and other nationals who have any legal right of residency for the UK. The Saudi Embassy requires your passport for varying lengths of time in order to issue a visa. We cannot give accurate guidelines as to processing times and ensuring the fastest processing time. If you have any questions at this juncture, we will gladly walk you through the process.However please remember:
Flight Delays or Cancelation or Cessation of Aircraft operator/airline